

SO MUCH MORE THAN A CANDY STORE
Best Before Dates
All our products come with a "Best Before" date on them; this is a guide as to when a long-life food product may start to deteriorate in quality. Food Standards Australia & New Zealand advise that you can still eat foods for a while after the best-before date as they should be safe but may have lost some quality. Foods that have past their best-before date can legally be sold provided the food is fit for human consumption. At Captain's Candy, we do everything possible to ensure no products are past their best-before date when we sell them. However, as we rely on shipping from overseas, quite often we have short dates remaining on products when they arrive. Any product past its best-before date has been reduced in price and advertised accordingly. All products labelled "REDUCED BB" are past their best before date and may not fall under our refund policy.
Returns / Refunds / Concerns
We want you to be overjoyed with your purchase from Captain's Candy. If however there are any issues please contact us immediately via email (admin@captainscandy.com.au) providing the order details and the concern or issue and we will be in touch. Our returns policy follows all ACCC guidelines and we will always work with you to reach a satisfactory outcome. Please note that we are not obliged to refund or exchange if you have simply changed your mind or purchased the wrong size, flavour or colour or because the flavour is different to what you thought it would be. Images are indicative of product only. Despite our best efforts to stay up to date with packaging changes and product images, some products may vary from those displayed.