So much more than a Candy store!

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About Us

Captain's Candy is the Gold Coast's biggest and best retail candy and international grocery store (we have multiple awards to provide it)! We are so much more than a Candy Store with an extensive range of international groceries including goodies from America, South America, Mexico, the UK and NZ. And not to be forgotten is our Dutch range - absolute heaven to our Dutchie community. We have all the candy you can imagine (including some old school faves) and goodies like hot sauces, pickles, seasonings and rubs, baking ingredients, spices, sodas and so much more! We are open to the public 7 days a week, and visiting our store is an experience not to be missed! The saying "like a kid in a Candy Store" is an understatement! You will be both mesmerised and pleasantly surprised at the large variety of stock. A walk around our store is also a trip down memory lane for some customers. We stock items not seen since our childhood, as well as all the new and trending items. Captain's Candy is a family-owned and operated small business, and your support means the world to us. In exchange for your business, we promise to do everything we can to ensure your shopping experience is pleasant, and we want you to receive personalised service with a smile. We are happy to try and source your favourite products if we don't already have them. We can't promise we'll get it, but we sure will try. Just ask one of our friendly team members!

Delivery

☑️ FREE shipping for orders above $150 ☑️ FREE Click and Collect available ☑️ We ship Australia wide

We have partnered with the most reliable companies to deliver your favourite products. We are ready to entrust them with your orders and are always on your side if something goes wrong. We will only ship items that are easily affected by heat (such as chocolate), Monday through Wednesday to avoid them sitting in transit over the weekend. Our products are not sent in refrigerated packaging or on refrigerated vehicles. Please be mindful of this when ordering heat sensitive products, as once the products have left our premises, no refunds will be issued for damages due to elements outside of our control.

What payments do we accept?

☑️ Visa ☑️ MasterCard ☑️ AMEX ☑️ AfterPay ☑️ PayPal

When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security, and particularly the billing process security, is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always contact us, and we will happily assist.

Our Benefits

Online and Instore

We think our website is pretty awesome but our retail store is just magical and we know you’ll love visiting as much as we love seeing you! Our super friendly and helpful team are in store 7 days a week to assist!

Open to the public 7 days

Our retail store at Ashmore Factory Outlets is open to the public 7 days a week! Our team know that the amazing selection we have is needed every single day so we've got you covered!

Free Delivery for all orders over $150

Order big and the shipping is on us! We will waive our standard delivery fees with all orders over $150.00

Free Click and Collect available

In a hurry? Don't want to battle the crowds in store? Don't want to pay delivery fees? Place your order as click and collect, and we'll do the shopping for you! Your goodies will be available for collection from our front counter in under 3 hours (during business hours).

VISIT US!

We are open to the public for retail shopping 7 DAYS A WEEK!

Ashmore Factory Outlets

Shops 4c and 5c 12 Central Park Avenue (at the rear of the centre behind Billabong Outlet) Ashmore QLD 4214

Open hours

OPEN 7 DAYS Monday to Friday 9:00am — 5:00pm Saturday and Sunday 10:00am — 4:00pm Public Holidays 10:00am — 4:00pm (Closed Good Friday, Anzac Day and Christmas Day)

Contact info

07 5564 6466

admin@captainscandy.com.au

You know that feeling you get when you've had a really fantastic experience? You feel welcome, seen, heard ~ you just feel part of it. You can't wipe the smile off your face and you want to tell everyone who will listen all about your great experience. Well we want you to scream it from the rooftops! Leaving a review for us makes our day - hearing feedback and reading reviews is the only measure of success for our team – we get great satisfaction and feel proud to know we’ve delivered on our promises to provide the best service to you! Here’s what some of our customers have said so far ....

When entering this store I was shocked at not only the variety, but the scale. I understood why the slogan was indeed 'much more than a candy store' which I couldn't have agreed with more. Their abundant selection of international grocery items brought a taste of the world. After a tough day of losses at the pokies I felt as though I needed a pick me up. And boy did this place not disappoint. I chose the Garlic Joe's Zesty Pickle. (Unsure of what zesty means, must be the kids lingo). Their selections of treats I would recommend this shop to everyone who wants to try a tender sweet treat, to the most garlic pickle. Wonder where the old owners went however this new ownership has shown nothing but improvements!!!

Daniel L

Great Communcation and customer service. Let me know of quality issue and sorted quickly and sent my items out as quick as possible. Will be ordering from them again soon.

Craig J

Best place to get international items. I love how they have nicely priced items too. Amazing

Pranay D

I have been a regular customer to Captains Candy for a while now and after going there on the weekend I was greeted by the new owners of the shop and I must say wow what a breath of fresh air!! The shop has always been stocked with amazing products, however the customer service was lacking so I’m soo happy to see these new friendly faces who take this shop to another level! Make sure you pop in, you won’t be disappointed!

Kaitlyn B

I purchased a large volume of Christmas chocolates from Captain's Candy as a promotion for my business. The customer service was excellent. My enquiries were answered promptly and professionally. The chocolates were very high quality and reasonably priced. The delivery service they used was prompt and the chocolates were kept cool during shipping as required. I would recommend Captain's Candy highly as they are an excellent company and I will definitely purchase candy from them again for my company promotions.

Arlene D

Great customer service, the ladies are always there helping us find whatever is new and trending on tik tok for my daughter. Have taken my number several times and have actually called when the stock has come in...only negative is that everytime we go in we spend way to much on all the delicious items 😋

Shaylee C

Fantastic! A great variety of confectionery is available here. I ordered online and my order was dispatched and delivered promptly. I was impressed also with how well everything was packed to avoid damage to my purchases. I'm extremely happy with the results of my shopping spree and will be purchasing more items from this establishment once I work my way through my current haul of goodies. Thank you to the crew at Captain's Candy.

Sue

I love this place. Friendly staff. Tidy store. Great variety of items. Value for money. Highly recommended and definitely will be back.

Takoda C

Orders are always correct and come very quickly. Some great options and variety at this store. My favourite overseas selections. Love that they throw in a little gift with my orders.

Leah S

Always happy to go here for Dutch treats and candy. Good selection of items.

Frank B

Best Before Dates

All our products come with a "Best Before" date on them; this is a guide as to when a long-life food product may start to deteriorate in quality. Food Standards Australia & New Zealand advise that you can still eat foods for a while after the best-before date as they should be safe but may have lost some quality. Foods that have past their best-before date can legally be sold provided the food is fit for human consumption. At Captain's Candy, we do everything possible to ensure no products are past their best-before date when we sell them. However, as we rely on shipping from overseas, quite often we have short dates remaining on products when they arrive. Any product past its best-before date will be reduced in price and advertised accordingly. All products labelled "REDUCED BB" are promoted as reduced as they are past their best before date and may not fall under our refund policy.

Returns / Refunds / Concerns

We want you to be overjoyed with your purchase from Captain's Candy. If however there are any issues please contact us immediately via email (admin@captainscandy.com.au) providing the order details and the concern or issue and we will be in touch. Our returns policy follows all ACCC guidelines and we will always work with you to reach a satisfactory outcome. Please note that we are not obliged to refund or exchange if you have simply changed your mind or purchased the wrong size, flavour or colour or because the flavour is different to what you thought it would be. Images are indicative of product only. Despite our best efforts to stay up to date with packaging changes and product images, some products may vary from those displayed.